Disney Vacation Account – Disney News Today

If you have a Disney Vacation Club Resort reservation that could be impacted by Hurricane Irma, then please use the following information to help you prepare.

Walt Disney World Information

For updates on Walt Disney World closures and cancelations related to Hurricane Irma, please visit the Walt Disney World website.

Disney Vacation Club Hurricane Policies

Please review important information on Disney Vacation Club hurricane policies.

Canceling Your Reservation

If you must cancel your reservation due to Hurricane Irma, all Vacation Points and Reservation Points will be returned to the Membership in the way they were utilized for the reservation.

If you used Vacation Points to make reservations at a Disney Vacation Club Resort, then your reservation can be canceled online. Once canceled, please email Member Services to have your Vacation Points removed from the holding account. Be sure to include the following information in your email

Your name
Reservation number
Description of your request

Member Services will make the necessary adjustments within 4 weeks. For all other types of reservations, please call Member Services at (800) 800-9800 or (407) 566-3800. You must be at least 18 years of age to call.

Extending Your Reservation
If you are already at a Disney Vacation Club Resort and wish to extend your reservation, please visit the Resort front desk to check availability. You may be able to extend your stay, based on availability.

Refunds for Early Checkout or Resort Evacuation
If you are already at a Disney Vacation Club Resort and wish to check out early due to Hurricane Irma, please visit the Resort front desk to check out and request a refund. The following refund policy will apply:

For Cash Reservations: The front desk will refund any nights not used.
For Vacation Points and Reservation Points: The Resort will communicate with Member Services to return Vacation Points and Reservation Points to the Membership in the way they were utilized for the reservation.

In the event of a Resort evacuation, the same refund policy will apply. Be sure to check with the front desk to check out and request your refund.

Walt Disney Co. plans to shut down its vacation savings program because of low participation.

The Disney Vacation Account program, which started in 2013, allowed travelers to store money in an account to save up for a Disney vacation. Disney granted users a $20 bonus for every $1,000 stored in the account — the equivalent of a 2% interest rate.

Users have until Sept. 27 to book Disney vacation activities or ask for a refund. In the meantime, no new accounts or contributions are being accepted.

The entertainment giant is offering to add 5% onto account holders’ totals should they choose to put their balances onto a Disney gift card, up to $10,000. Should travelers opt in, they can earn up to $500, which they can use toward any Disney-related expenses such as theme park tickets, Disney resort hotel rooms and Disney cruises.

For savers who don’t make a choice, Disney will automatically send a full refund to the users’ original form of payment and also tack on a 2% bonus of the closing balance or $5, whichever is greater.

“We continually evaluate our offerings and, from time to time, make changes,” a Disney spokeswoman said. “We’re providing Disney Vacation Account holders with multiple options to redeem their remaining account balance that best meets their needs.”

The Disney Savings Account program functioned similarly to standard savings accounts offered by banks and credit unions. Users could put the balance toward vacation expenses or get a full refund at any time.

Vacation planners can still visit Disneyplanning.com to map out ticket packages and options.

Tag: Disney Vacation Account

Disney Vacation Club Information Regarding Hurricane Irma

Disney Shuts Down its Vacation Savings Program

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