Walt Disney World Online Lost and Found System Goes Live

Have you ever lost something at Walt Disney World and had to either call or go to Lost and Found to report the lost item?  Well, you no longer have to do that.

Walt Disney World Lost and Found has now moved online.  The new system is powered by Chargerback.  Chargerback also provides lost and found services for airlines and other tourism and entertainment companies.

Starting today, if a guest has lost an item at any Walt Disney World theme park, Disney Springs, Transportation (including busses, monorails and watercraft), ESPN Wide World of Sports Complex or Disney Water Park they will fill out a lost item report here.

Guest will no longer have to visit or phone the Lost and Found center.

Once guests fill out the online form they will receive an email notification with a Lost Item claim number. Disney will then continue to look for the item and provide you with an email update within 48 hours.  Disney will contact guests if they that they have found the item or need further information.

Nothing has really changed if guests have lost items at any hotel or on Disney’s Magical Express.

If an item was lost at any resort hotel, please contact the specific resort Lobby Concierge for assistance.

For Disney’s Magical Express please contact (866) 599-0951. If the item was lost over 30 minutes ago, please contact Mears Transportation Group at (407) 423-5566.

If guests aren’t where the item was lost, Disney is asking guests to go to the above link and fill out the online form.

According to Disney policy, highly valuable items (such as wallets, purses, credit cards, prescription glasses and cameras) are held for 90 days.

Items of lesser value (such as sunglasses, hats, toys and clothes) are held for 30 days.

 

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Walt Disney World No Longer Hosting Night of Joy

Disney’s Night of Joy event at Walt Disney World has ended.  Walt Disney World will no longer be hosting the event.

The event which began in 1983 was held at the Magic Kingdom for most of its 35-year run. For two-years it was held at at Disney’s Hollywood Studios and for the past two years it had been held at the ESPN Wide World of Sports complex. The second night of the 2017 event was called of because of the threat of Hurricane Irma.

According to sources, Disney has not given a reason for ending the Night of Joy event, although there were rumors that there were a lot of operational difficulties in hosting the event.

A possible foreshadowing that this might be happening was when Disney included Night of Joy regulars MercyMe in the upcoming Eat to the Beat concert series at Epcot.

Dan Cockerell, Magic Kingdom Vice President Retiring

According to multiple sources citing sources within the The Walt Disney Company, 49 year old Magic Kingdom Vice President Dan Cockerell will be retiring next month.

Dan, who is the son of former Vice President of Operations Lee Cockerell, became the Magic Kingdom Vice President in 2015 during a reshuffle which saw long-time Magic Kingdom Vice President Phil Holmes move to the Studios Vice President role in a leadership swap. Prior to the move, Dan was the Vice President of Epcot. Dan has been with Disney for 26 years.

According to the sources, Cockerell will be starting a speaking and consulting company, with plans to travel.

Disney has not yet named a replacement.  Cockerell’s final day will be May 11, 2018.

Walt Disney World Announces ‘Incredible Summer’ for All Four Parks

Last week Walt Disney World announced that guests will see new attractions and entertainment experiences as “beloved stories from several Disney films come to life” at Walt Disney World this summer.

Here is what Disney announced…

The Incredibles Take Over Tomorrowland

Guests can party with Mr. Incredible, Elastigirl, and Frozone from Disney•Pixar’s “The Incredibles” and the soon-to-be blockbuster “Incredibles 2.” Edna Mode, the greatest superhero costume designer, will also make her debut appearance. Each evening, guests can enjoy a “SUPER” dance party on the Rocket Tower Stage.

Don’t we already have a dance party and an Incredibles one at that in Tomorrowland already?  Okay Edna Mode is new and it will be themed to Incredibles 2….but this really isn’t anything new.

The Guardians of the Galaxy Take the Stage at Epcot

Star-Lord and Gamora from “Guardians of the Galaxy” will join an alien band, taking guests on a journey through the cosmos. The party will feature hits from Awesome Mixtapes 1 and 2 – fun and favorite tunes from the two movies’ soundtracks – building the anticipation for a new Epcot Guardians of the Galaxy attraction.

This sounds like it could be fun….though it sounds a lot like the ‘Guardians of the Galaxy Awesome Dance Off!’ that’s being held in front of Guardians of the Galaxy – Mission: BREAKOUT! at Disney California Adventure, minus the “dance off” part.  Fun….new to Epcot, promotes the upcoming attraction, but not original.

“Explorers Meet UP! A Great Bird Adventure” & A “Dino-Tastic” Celebration for Donald Duck Will Debut At Disney’s Animal Kingdom

Two new can’t-miss offerings will debut at Disney’s Animal Kingdom in time for the park’s 20th anniversary. First, guests can discover new bird species from around the world at the new show “Explorers Meet UP! A Great Bird Adventure,” which will star Senior Wilderness Explorer Russell and his furry friend Dug. The park will also launch a “dino-tastic” celebration, in which Donald Duck takes over Dinoland, U.S.A., in a new character celebration.

“Explorers Meet UP! A Great Bird Adventure” sounds like an UP re-themed “Flights of Wonder” attraction to me.  I’m a big fan of the movie UP but this doesn’t sound really new.

I am curious to see what the “Dino-Tastic Celebration for Donald Duck” will be.  While I was hoping for a new parade for Disney’s Animal Kingdom, this new celebration could be fun and is much needed for Dino-Land which lacks anything significant to keep people there beyond the few attractions that draw people there.

See “The Incredibles 2” at AMC Disney Springs

Everyone’s favorite family of superheroes is back in “Incredibles 2” – but this time Helen is in the spotlight, while Bob navigates the day-to-day heroics of “normal” life at home with Violet, Dash and baby Jack-Jack, whose superpowers are emerging. When a new villain hatches a brilliant and dangerous plot, the family and Frozone must find a way to work together again—which is easier said than done, even when they’re all Incredible. “Incredibles 2” busts into theaters on June 15, 2018.

For me this might appeal to locals or for a rainy day.  I don’t know about you, but with the money I spend for a trip to vacation at Walt Disney World I’m not sure I want to spend two hours watching a movie that I can watch at home.

Now….for the biggie…

Toy Story Land Opens at Disney’s Hollywood Studios

One major highlight of “Incredible Summer” will be the grand opening of Toy Story Land at Disney’s Hollywood Studios. This new 11-acre land will shrink guests to the size of a toy and allow them to explore the fun and adventure of Andy’s backyard. There, guests can experience two new attractions: the family coaster Slinky Dog Dash and Alien Swirling Saucers. Toy Story Land also will feature an existing guest-favorite attraction, Toy Story Mania!, which will expand to add a third track into the rotation. The land’s Woody’s Lunch Box will be a new quick-service restaurant that will offer up tasty meals and old-fashioned soda floats to Toy Story Land guests.

This what I’m looking forward to.  I cannot wait until this opens.  I’m really hoping that Toy Story Land is open when I’m at Walt Disney World this summer.

Except for Toy Story Land and the Dino-Tastic Celebration in Dinoland none of the rest excites me much, but considering that all of this is limited to the summer season when the parks are fairly busy and there is a huge need to entertain people when they aren’t able to get on attractions or into other shows these are probably good and fun enough to serve the purpose.

What do you think of Incredible Summer?

Walt Disney World Files Permits for Tron Coaster

At the D23 Expo last July Disney announced that a new TRON roller coaster would be coming to the Magic Kingdom.  Many of us hoped that the attraction would be open for Magic Kingdom’s 50th Anniversary, with the recent filing of government paperwork we at least have somewhat of an idea when construction will likely begin.

Back in November Environmental Resource permits were filed with the South Florida Water Management District.  These permits gave an exact location for the TRON  Lightcycle Power Run, though we had a pretty good idea when the attraction was announced at D23 Expo.

The “Notices of Commencement Permits” don’t give a lot of details other than that we should see a groundbreaking soon and who will be managing the project.  The permits filed with Orange County indicate that Disney hired a local construction company, The Whiting-Turner Contracting Company to oversee the construction project.

According to sources, we should see ground clearing and site preparation in the coming months before the rainy season begins.  Vertical construction is expected to begin before the end of the year.  When this happens it is expected that the Walt Disney World Railroad will go down for an unknown amount of time while the TRON ride building is extended over the railroad.

While it is thought that there will be a two-year build timeline, when we look at the construction of the TRON coaster at Shanghai it’s unclear how long construction will take for the project in Walt Disney World.  For Shanghai the groundbreaking took place in 2011, but construction didn’t really take off until late 2013 and didn’t open for testing and guests until 2016.

I was excited, as were others, when this attraction was announced at the D23 Expo.  I’ve even more excited now that we know that permits have been filed and that groundbreaking is imminent and construction should be following hopefully shortly after that.

How excited are you about the new TRON Lightcycle Power Run attraction?

The Hall of Presidents Reopens at Walt Disney World on December 19th After Year-Long Transformation

Following a year-long transformation, The Hall of Presidents will officially reopen at Magic Kingdom Park on Tuesday, December 19, with enhancements that will bring the story of the American presidency to life as never before. The epic theatrical production was envisioned by Walt Disney himself to honor the country by honoring the presidents of the United States.

This endeavor began with a single animated figure of President Abraham Lincoln that was developed for the 1964-65 New York World’s Fair. In 1971, advances in technology made it possible for Imagineers to make Walt Disney’s vision a reality by including every chief executive who ever served the United States of America.

The history of innovation at The Hall of Presidents continues to this day. In addition to updating the show’s content, Imagineers have incorporated the latest in theatrical design and Audio-Animatronics technology. Landmark moments in history come alive on a panoramic 180-degree screen that transports guests across more than 200 years of the American story. High-impact projection, sound, lighting and other enhancements take guests into rare and indelible moments in history that helped define a nation.

As has been the tradition with every new president since the attraction debuted, an Audio-Animatronics figure of President Donald J. Trump has been added to the show and features the latest advances in technology that enable smoother and more lifelike movements. President Trump personally recorded remarks exclusively for The Hall of Presidents, just as each sitting president has done for the attraction since the early 1990s.

Rich in innovative storytelling and tradition, The Hall of Presidents carries a legacy and passion for American history that has been part of Disney Parks for more than 50 years.

From The Disney Parks Blog

Walt Disney World to Celebrate Mickey’s Birthday Saturday

The Magic Kingdom will be celebrating Mickey Mouse’s birthday on Saturday November 18th with special entertainment, merchandise and desserts.

The day will kick off with a special Welcome Show birthday moment and rope-drop, followed by a Tomorrowland birthday-themed dance party, birthday celebration during Move it! Shake it! Dance & Play It! Street Party, and finally a Happily Ever After pre-show birthday moment.

Guests arriving at any of the Walt Disney World theme parks will also receive a birthday button.

If you’re celebrating Mickey tomorrow, be sure to pick up one of his tasty treats and wish him a happy birthday. All of these items will be available all weekend, November 17-19

Disney’s Hollywood Studios
Found at Trolley Car Café

  • Mickey’s Birthday Cupcake – Cookies and cream-flavored cupcake with cookies and cream frosting

Magic Kingdom
Found at Main Street Bakery, Pecos Bill Tall Tale Inn and Cafe, Cosmic Ray’s Starlight Café and Pinocchio Village Haus

  • Steamboat Willie Cookies ‘n Cream Cheesecake – Cookies and cream cheesecake with chocolate glaze, whipped cookies and cream panna cotta and Steamboat Willie garnish
  • Found at Tony’s Town Square Restaurant, Cinderella’s Royal Table, Be Our Guest Restaurant and Jungle Navigation Co. Ltd. Skipper Canteen
  • Mickey’s Sorcerer’s Hat Chocolate Cake – Layers of flourless chocolate cake with caramel mousse, milk chocolate pearls and a red glaze

Disney’s Contemporary Resort
Found at Contempo Café

  • Mickey’s Red Velvet Cake – with cream cheese filling and white chocolate glaze

Disney’s Yacht and Beach Club Resorts
Found at Beach Club Marketplace and Market at Ale & Compass

  • Mickey’s Birthday Celebration Cupcake – Large peanut butter cupcake

Disney’s Grand Floridian Resort & Spa
Found at Narcoossee’s

  • Happy Birthday Mickey Dessert – Almond-crusted cheesecake

Disney Springs
Found at the Ganachery

  • Strawberry Ganache Lollipop
  • Mickey Mouse-themed Milk Chocolate Bar

Found at Amorette’s Patisserie

  • Mini Mickey Dome Cake – Chocolate chiffon, milk chocolate mousse and orange blossom pâte de fruit
  • Mini Pluto Dome Cake – Banana and peanut butter-flavored
  • Mickey-Shaped Chocolate Macaroon

Epcot
Found at Sunshine Seasons

  • Mickey’s Cookies ‘n Cream Cheesecake

Found at Rose & Crown Dining Room

  • Kid’s Bangers and Mash with Mickey-Shaped Potatoes
  • Scotch Egg with Mickey-Shaped Puff Pastry
  • Mickey-Shaped Cheese in Cheese Plate
  • Mickey Banoffee Tart – Banana, Jameson Irish Whiskey-Caramel, sweet cream and chocolate

Found at The Garden Grill

  • Mickey-Shaped Cucumber Salad

Found at Fountain View and Kringla Bakeri Og Kafe

  • Mickey’s Celebration Cupcake – Vanilla cupcake with white chocolate mousse and vanilla buttercream

Found at Le Cellier Steakhouse

  • Mickey Nanaimo – Chocolate cake with peanut butter cream covered in red glaze with graham cracker-coconut streusel and toasted coconut ice cream

Disney’s Polynesian Village Resort
Found at Kona Café

  • Mickey’s Hau’oli lā Hānau – Coconut mousse, crispy vanilla pearls, tropical fresh fruits and dragon fruit sorbet

Found at Capt. Cook’s

  • Mickey’s Chocolate Celebration Birthday Cupcake – Chocolate cupcake filled with strawberry guava ganache and topped with white chocolate mousse

Disney’s All-Star Resorts
Found at Disney’s All-Star Music Resort

  • Mickey’s Pumpkin Mousse Marshmallow Tart – Pumpkin mousse with spiced marshmallow dipped in chocolate

Found at Disney’s All-Star Movies Resort

  • Steamboat Mickey’s Cupcake – Chocolate cupcake with Oreo buttercream

Found at Disney’s All-Star Sports Resort

  • Mickey’s Pumpkin Whoopie Pie – Pumpkin whoopie pie with cream cheese buttercream

Disney’s BoardWalk
Found at BoardWalk Bakery

  • Heritage Mickey Dessert – Black and white tart with white chocolate mousse and topped with a dark chocolate Mickey dome adorned with chocolate ears, tail and buttons

Disney’s Wilderness Lodge
Found at Roaring Fork

  • Mickey’s Mischievous Rice Krispy Treat – Mickey-themed crispy treats

Found at Whispering Canyon

  • Mickey’s Birthday Dark Chocolate Dome – Dark chocolate Mickey dome with raspberry sauce and Chambord cream

Found at Geyser Point

  • Mickey’s Birthday Celebration Brownie – Mickey brownie with dark chocolate mousse and white chocolate face

Disney’s Animal Kingdom Lodge
Found at The Mara

  • Mickey’s Charm – Lemon rose cremeux, caramelized milk chocolate mousse tart

Found at Jiko – The Cooking Place

  • Fantasmic Entremet – Spiced chocolate and cherry entremets

Found at Boma – Flavors of Africa

  • Steamboat Willie Cheesecake – Oreo cheesecake tartlets

Found at Sanaa

  • Tropical Mickey Tart – Coconut lime cremeux, passion fruit mousse tart

Disney’s Animal Kingdom
Found at Creature Comforts, Kusafiri Coffee Shop & Bakery and Isle of Java

  • Safari Mickey Cupcake – Yellow cake filled with banana pastry cream, dipped in chocolate ganache and topped with buttercream and fondant and red chocolate balloon

Disney’s Typhoon Lagoon Water Park
Found at Leaning Palms and Happy Landings Ice Cream

  • Mickey’s Birthday Cupcake – Vanilla cupcake with white buttercream icing and Happy Birthday Mickey chocolate topper

Found at Typoon Tilly’s and Snack Shack

  • Mickey’s Birthday Cupcake – Chocolate cupcake with buttercream icing and red chocolate Mickey glove

Disney’s Fort Wilderness Resort
Found at Trail’s End Restaurant

  • Mickey’s Birthday Celebration Cupcake – Yellow cake with strawberry filling, buttercream icing, sugar cookie Mickey Ears, chocolate buttons and tail

ESPN Wide World of Sports Complex
Found at ESPN Wide World of Sports Grill

  • Mini Mickey Dome Cake – Chocolate chiffon, milk chocolate mousse and orange blossom pâte de fruit

Disney’s Pop Century Resort
Found at Everything POP Shopping & Dining

  • Mickey Cupcake – Vanilla cupcake covered with buttercream frosting and topped with Oreo cookies and crumbles

Disney’s Art of Animation Resort
Found at Landscape of Flavors

  • Mickey Cupcake – Vanilla cupcake with buttercream icing, Oreos and white chocolate buttons

Disney’s Saratoga Springs Resort & Spa
Found at Artist Palette

  • Happy Birthday Mickey! – Funfetti cake with vanilla buttercream

Disney’s Old Key West Resort
Found at Good’s Food to Go

  • Mickey Funfetti Mini Cake – Yellow cake with vanilla bean filling

Disney’s Caribbean Beach Resort
Found at Centertown

  • Mickey’s Birthday Celebration Cupcake – Red velvet cupcake filled with chocolate mousse and fondant Mickey topping

Disney’s Port Orleans Resort – Riverside and French Quarter
Found at Riverside Mill Food Court and Sassagoula Float Works and Food Factory

  • Mickey’s Birthday Celebration Cupcake – Red velvet cupcake filled with chocolate mousse and fondant Mickey topping

Splash Mountain at Magic Kingdom Closing for Most of January 2018 for Another Refurbishment

Disney has scheduled Splash Mountain at the Magic Kingdom for another refurbishment early next year.

The refurbishment is scheduled to begin on January 8 and last through February 1, with a reopening to guests on February 2nd next year.

Currently Splash Mountain is nearing the end of a major refurbishment, which began on August 28th and lasting through November 16th.

The January refurbishment has been rumored for some time. The closure seems to have been confirmed because Disney has now begun cancelling FP+ selections during that time frame.

Pirates of the Caribbean in Walt Disney World Closing in February for New Auction Scene Installation

Pirates of the Caribbean will be closing this coming February for a three week refurbishment that is expected to see the introduction of the new auction scene.

The refurbishment is scheduled to begin February 26th and last through March 18th and  reopening to guests on March 19th.

Disney has previously announced that the iconic auction scene will see the redhead play a new role, joining the pirate ranks and overseeing the pirate auction of the townspeople’s valuables.

A similar scene opened at Disneyland Paris this past summer, and the change will come to both Walt Disney World and Disneyland Resort in 2018.

Pirates of the Caribbean last saw a major change with the introduction of characters and elements from the Pirates of the Caribbean movie franchise back in 2006.

Houston Astros are ‘Going to Disney World’ for World Series Victory Parade

World Series MVP George Springer along with teammates Jose Altuve and Carlos Correa will be honored with a historic victory parade down Main Street, U.S.A., at Magic Kingdom on Saturday November 4th.

The parade is scheduled to take place at 12:45 PM.

The Astros captured the championship with a 5-1 win in the deciding Game 7 in Los Angeles to take the best-of-seven-game series. The World Series title is the team’s first in its 56-year history.

Springer, Altuve and Correa will celebrate with Mickey Mouse and friends, plus thousands of cheering fans who are expected to line the parade route. The players will likely also soak it all in by experiencing some of the park’s signature attractions and entertainment with their families and friends.

This Astros parade is another magical installment in the Disney Parks tradition of celebrating the biggest achievements in sports, from professional football to basketball to hockey and beyond. And they join players from the Boston Red Sox (2004) and the Chicago Cubs (2016) who have celebrated their team’s monumental achievements with parades at Walt Disney World Resort.